Frequently Asked Questions
How long does shipping take?

Shipping times vary depending on your location and shipping method. Standard shipping usually takes 5–7 business days.

How do I contact customer service?

You can reach us by email at info@jimiscaps.com or through the contact form on our website.

Our team is available Monday–Friday, 9 AM–5 PM (local time).

Once your order is shipped, you’ll receive a tracking number via email.

Yes, we offer international shipping to many countries. Shipping fees and times vary by destination.

What payment methods do you accept?

We accept Visa, MasterCard, American Express, PayPal, and more.

Yes, all transactions are encrypted and processed securely through trusted payment gateways.

What is your return policy?

You can return items within 30 days of receipt for a full refund or exchange. Items must be unused and in original packaging.

Contact our support team or use the return form on our website to begin the process.

How do I contact customer service?

You can reach us by email at info@jimiscaps.com or through the contact form on our website.

Our team is available Monday–Friday, 9 AM–5 PM (local time).

How do I know which size to order?

Please refer to our size guide available on each product page.

You can sign up for restock notifications on the product page.

How do I contact customer service?

You can reach us by email at info@jimiscaps.com or through the contact form on our website.

Our team is available Monday–Friday, 9 AM–5 PM (local time).

Got a question?
If you didn’t find the answer you were looking for, feel free to send us a message. We’ll be happy to help!